Note: Some answers require you logon as a resident. This is done to preserve privacy of members (email addresses, phone numbers, etc.).
Reserve a tennis court?
Access Wi-Fi at Trailhead Park?
Get a pool card?
Report a lost/stolen pool card?
Contact our management company
Report a malfunctioning pool card?
Contact our management company
Get the gate code for access to the tennis court?
Find the rules for using the pool?
Reserve the pavilion for a private event?
Get to see footage from the video cameras at the pool?
The pool is not actively monitored by a human being. The video from the cameras is stored on a dvr, and when an incident occurs, the management company can access the video with the assistance of the security company.
Get a permit to leave a car overnight at the curb?
Per section 3.15 of the DCCRs states: “No automobiles or other vehicles may be parked overnight on any roadway within the Property. Contact our management company and make arrangements through them if you have a need to park a vehicle on the street for an extended period.
Contest a parking violation notice I received?
Contact our management company and explain the situation to them. You can also appear at the monthly board meeting and appeal there.
Find out how many cars can be parked on my property?
The DCCR has additional language that states: “Each single family residential structure constructed within the Property shall have garage space sufficient to house all vehicles to be kept on the Lot. Owners shall not keep more than two (2) automobiles in such manner as to be visible from any other portion of the Property for any period in excess of seventy-two (72) hours.”
Get a permit to leave a car overnight at Trailhead Park?
There currently is no permit system. Contact the management company if you have questions. Here’s the Parking Policy.
Find the restrictions on daytime parking?
The HOA has no restrictions on daytime parking. [Note: City of Austin requires you park in the direction of traffic.]
Park my boat/trailer/RV and remain in compliance with the HOA requirements?
Per the covenants and restrictions:,
Without limiting the generality of the foregoing, trailers, graders, trucks other than pickups, boats, tractors, campers, wagons, busses, motorcycles, motor scooters, and garden maintenance equipment shall be kept at all times, except when in actual use, in enclosed structures or screened from view and no repair or maintenance work shall be done on any of the foregoing, or on any automobile (other than minor emergency repairs), except in enclosed garages or other structures.
Find the restrictions on changing the external appearance of my home?
The general rules for modifying your property are contained in Article III of our covenants and restrictions. Additional restrictions apply for specific modifications (e.g., adding solar panels).
Generally speaking, there is latitude for doing things like adding or changing flower beds, making minor variations in the main and trim colors of your home, etc. If there’s any doubt, it’s best to at least consult with the Architecture Committee (see Playgroups and Committees.)
Contest a violation notice I received?
Contact the management company, and explain your situation.
Make sure my new solar panels will comply with HOA restrictions?
No approval is required to install solar panels, but you must comply with the Solar Panel Policy
Make sure my portable basketball goal complies with HOA restrictions?
Learn about or join a committee, playgroup, or club?Playgroups and Committees
Learn about our Spring/Fall garage sales or join the Garage Sale Committee?
Playgroups and Committees See “Garage Sale”
Protest a committee’s decision?
Contact the Board, explain your situation.
Learn about events, meetings, and activities associated with the HOA?
Check our calendar! We have lots of fun activities for everyone.
Get on the neighborhood email list?
You can do so by filling out the form on this website or by going to our management company’s website.
Obtain a copy of the covenants and restrictions?
The list is here.
Run for HOA office?
No forms are required – just attend the meeting where the election will take place.
Contact a Board member?Board Members
Get on the agenda for a Board meeting?
Contact the Board
See the HOA meeting minutes?
See the HOA financial records?
Some financial documents are maintained by our management company on their portal. Look under “My Documents” and, from there, select “Financial Reports”. Others (like tax returns) require that you contact our management company and make an appointment to view the materials in person. A fee will be charged.
View the HOA’s service contracts?
Per our management company, you must send them letter stating that you want to see this material. They will contact you and arrange an appointment to do so. A fee will be charged.
Report a violation of the covenants and restrictions?
Contact our management company.
Get the covenants and restrictions changed?
View the HOA’s confidential documents?
Certain documents (e.g., service contracts) are held in trust for the HOA by our management company. Per Texas state law (see 209.005), these documents must be made available to residents who may read or copy them. See our “Document Retention Policy” for details on how to obtain these materials.
Find my lawn watering schedule?
Get registered to vote?
There are a number of Volunteer Deputy Voter Registrars in Davis Spring who can be contacted via social media. You can also go to the City of Austin for more details.
Validate that I’m registered to vote?
Find out where to vote?
Get help with my mailbox keys?
If you’re a new homeowner, the previous owner should have provided a key so the first step would be to contact them. You may also want to go to the post office on Lake Creek Parkway and ask them for a key (as a security measure, you may also ask they rekey the box). Be prepared to show photo identification as well as proof of residence.
If you’ve lost a key and need a replacement, the USPS may charge a fee or refer you to a locksmith.
Get notices of mail delivery?
Is it worthwhile to trek down to the community mailbox only to find it stuffed with junk mail? You can sign up for “Informed Delivery” and receive daily notices from the USPS on your deliveries.
Find out what the refuse collection schedule is for my home?
Find out what can go in my recycling container?
Report a problem with refuse collection?
Leave the missed items at the curb and either call Austin Resource Recovery at 3-1-1 or contact them by e-mail. Be sure to give your location, phone number, and what was missed).
Report failure of a street light?
North of Neenah: The phone number for Pedernales Electric customers can be found here under the ‘Light Repair’ tab. Or visit your Smarthub account. Results using their listed 888 number have been inconsistent. You can also try 512-778-5470.)
South of Neenah: City of Austin customers: Go to COA 311. Click on the ‘Services’ tab, then ‘Request a City Service’ to get the menu of items. Select ‘Street Light Issue’. (From your app store: ‘Austin 311’.) Attach the streetlight pole number (see badge on the pole) for faster results.
Report a problem with roads and traffic signals?
Report a problem animal at large?
Report a dead animal in the street?
Find information on my assessed property values?
You can find this information on the Williamson County Appraisal District website. The information will contain appraisal information for your home and all the tax districts which affect it. See WCAD websitee.
Lower my property taxes?
Williamson County offers a variety of ways you can reduce your property taxes — homestead exemption, over 65 exemption, disabled veterans exemption, and disabled person exemptions. You can learn more about these programs here.
If you think the appraisal for your home is too high, you can also appeal the valuation by following the links on that page. (There are also some firms which will do everything for you in exchange for a share of what they save.
Find crime statistics for the area?
The City of Austin Police provide the public portion of some police reports here: APD Incident Report Database